Contact Us
Order Support
Email: orders@justsogood.com.au
Phone: 02 6041 2729
For: Order tracking, delivery issues, payment queries, modifications
Contact Information
Email: info@justsogood.com.au
Phone: 02 6041 2729
Response Time: Within 24 hours during business days
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM (AEST)
Saturday: 9:00 AM - 1:00 PM (AEST)
Sunday: Closed
Email support is monitored throughout the week
Visit Our Store
Just So Good Albury
Address: 560 Hume St, South Albury NSW 2640
Store Hours: Monday - Friday, 9:00 AM - 5:00 PM
Click & Collect: Free pickup available for online orders
Parking: Street parking and nearby car parks available
What You'll Find:
- Full range of premium nuts and dried fruits
- Expert advice on product selection and storage
- Fresh samples of seasonal specialties
- Personalised wellness recommendations
How We Can Help
Product Information
- Nutritional advice and health benefits
- Storage tips for maximum freshness
- Recipe ideas and serving suggestions
- Bulk order pricing and corporate packages
Order Assistance
- Phone orders and order tracking
- Order modifications before dispatch
- Gift orders and special occasions
- Wholesale and business enquiries
Quality Concerns
- Product quality issues (within 48 hours of delivery)
- Damaged or incorrect items
- Freshness guarantee claims
- Packaging or delivery problems
Account Support
- Account creation and management
- Newsletter preferences and login issues
- Order history and repeat orders
Quick FAQ
Once your order is dispatched, you will receive a tracking number via email to monitor your shipment.
We deliver Australia-wide. Delivery usually takes between 2 to 4 business days, depending on your location.
- We do not accept returns for change of mind on food items.
- If your item is faulty or damaged, please contact us within 48 hours for a full refund.
We accept all major credit cards, PayPal, and other secure online payment methods.
Yes, we provide both conventional and organic product options.
Store products in airtight containers in a cool, dry place. For extra freshness, refrigeration is recommended.
Ready to experience the Just So Good difference?
We're proudly Australian-owned and operated, committed to exceptional quality and outstanding customer service. Your wellness journey starts with a simple conversation - we're here to help every step of the way.
